Shipping & Returns

Shipping Policy

1. Types of Products :

Wholesale Products :
- Presentation Boxes
- USB and Hard Drive Boxes
- Acrylic Frames (Launching soon)
- These products do not require any physical input from the client and can be shipped throughout India. Shipping costs vary based on the weight of the products purchased.
Retail Products :
- Album Cover Pages
- These products require the client to provide a physical printed album without a cover page. Due to the delicate nature of these products, they are shipped only within Hyderabad and the Telugu States (Andhra Pradesh and Telangana).

2. Shipping Carriers :

3. Shipping Rates :

Within Hyderabad: Charges vary based on the distance and the rates provided by Uber or Ola.
Out of Hyderabad : Charges depend on the size, number, type, and weight of the products, as well as the distance from Hyderabad. Typically, shipping to bordering states is less expensive.

4. Processing Time :

Orders typically take 3 to 4 business days from the date of order placement to completion. Shipping time varies depending on the distance from Hyderabad.

1. Return Conditions :

Wholesale Products :
- Products must be sent to our office address by the client.
- Returns must have a valid reason and proper packaging as the products are delicate.
- Clients are responsible for the return shipping costs.
Retail Products :
- Albums with custom cover pages are non-returnable due to their personalized nature and cannot be resold.

2. Return Process :

Customers must contact us via email at adityaalbums5@gmail.com or through WhatsApp at +919885037464 or +914035755012 before sending any returns.

3. Refund Policy :

Only the delivery fees for sending and receiving the product are charged. The remaining amount is refunded to the client.

4. Damaged or Defective Items :

In the rare event that a product is received damaged or defective, clients should contact our customer service immediately. Our team will guide you through the next steps.

5. Custom Products :